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Deposits & Withdrawals

Deposit and withdraw from your trading account using Europe’s more reliable payment methods.

Deposits & Withdrawals

* Risk Warning: Trading in forex and CFDs could lead to a loss of your invested capital.

Deposit and withdraw from your trading account using Europe’s more reliable payment methods.

* Risk Warning: Trading in forex and CFDs could lead to a loss of your invested capital.

Reliable Payment Methods

All deposits to your Dualix trading account are processed by fully licensed and authorised payment processors based in Europe and PCI compliant. You can initiate deposits and withdrawals from our reliable, user-friendly and absolutely secure client portal, which allows you to make swift account funding operations.

Bank Transfer
Transfer money to the Company segregated Clients' accounts
Visa/MasterCard
Processed by SafeCharge, authorised by the Central Bank of Cyprus
PayPal
Licensed by the Commission de Surveillance du Secteur Financier (CSSF) in Luxembourg
Skrill
Regulated by the Financial Conduct Authority
Klarna/SOFORT
Operated by Klarna Bank AB (publ), authorised and regulated by the Swedish Financial Supervisory Authority
iDEAL/PPRO
Based in the Netherlands
Giropay
Based in Germany
Bancontact/Mister Cash
Authorised financial institution regulated by the Bank of Lithuania (BoL register number 25)

Deposit & Withdrawal Information

Bank Transfer
Visa/MasterCard
PayPal
Skrill
Klarna/SOFORT
iDEAL
Giropay
Deposit
Withdrawal

Currency:

EUR, USD, GBP

Min. transaction:

250

Max. transaction:

50,000
Processing time:
3-10 business days

Currency:

EUR, USD, GBP
Min. transaction:
None
Max. transaction:
None
Processing time:
24 hours
Deposit
Withdrawal

Currency:

EUR, USD, GBP
Min. transaction:
250
Max. transaction:
USD 100,000
Processing time:
Instant

Currency:

EUR, USD, GBP
Min. transaction:
None
Max. transaction:
None
Processing time:
24 hours
Deposit
Withdrawal

Currency:

EUR, USD, GBP
Min. transaction:
250
Max. transaction:
30,000
Processing time:
Instant

Currency:

EUR, USD, GBP
Min. transaction:
None
Max. transaction:
None
Processing time:
24 hours
Deposit
Withdrawal

Currency:

EUR, USD, GBP
Min. transaction:
250
Max. transaction:
30,000
Processing time:
Instant

Currency:

EUR, USD, GBP
Min. transaction:
None
Max. transaction:
None
Processing time:
24 hours
Deposit
Withdrawal

Currency:

EUR, GBP, CHF
Min. transaction:
250
Max. transaction:
EUR 12,000
Processing time:
Instant

Currency:

EUR
Min. transaction:
None
Max. transaction:
None
Processing time:
24 hours
Deposit
Withdrawal

Currency:

EUR
Min. transaction:
250
Max. transaction:
EUR 20,000
Processing time:
Instant

Currency:

EUR
Min. transaction:
None
Max. transaction:
None
Processing time:
24 hours
Deposit
Withdrawal

Currency:

USD
Min. transaction:
250
Max. transaction:
EUR 10,000
Processing time:
Instant

Currency:

EUR
Min. transaction:
None
Max. transaction:
None
Processing time:
24 hours

* Please note that the processing time for the deposit methods may vary depending on the payment service provider and method selected.

Additional Deposit Information

Additional Deposit Information

  • Dualix does not charge any fees for processing deposits or withdrawals. However, the payment provider you choose to use might set their own fees outside of our control. To be certain of the possible charges for depositing or withdrawing funds from your Dualix trading, check the terms of the payment method you intend to use.

  • Limitations on the amount you can send may be lower than specified in the table above due to the payment method’s conditions.

  • To deposit funds via a debit/credit card, we require a clear scanned copy of your credit/debit card (front and back). The scan should clearly show the cardholder’s name, bank of issue, expiry dates, and the first and last four digits of the card; you should cover the CVV number. Alternatively, you can provide a credit/debit card statement showing the details mentioned earlier.

  • We only accept deposits from bank accounts and credit/debit cards issued to our customers. Dualix does not accept funds from a third-party.

  • Residents of Belgium are prohibited from funding their trading account via credit cards.

Additional Withdrawal Information

Additional Withdrawal Information

  • All withdrawals will be made in the same currency as your trading account.

  • All withdrawal requests will be processed on the same day as the request is made, or the following working day if your request is made outside of normal working hours. Kindly note, the time needed for the funds to reach your account may vary, depending on the selected payment method.

  • Withdrawals should be made using the same method used to fund your trading account and to the same remitter. We reserve the right to decline a withdrawal via a particular payment method and suggest using an alternative method for you to make a new withdrawal request.

  • Confirmation of your withdrawal of funds from your Dualix trading account will always be sent to you via email.

  • We only allow withdrawing funds from your trading account back to you. We do not allow customers to withdraw funds to a third party.

  • The amount you request to withdraw shall not exceed the balance or amount of funds available in your trading account.

  • Your withdrawal will not be processed or confirmed until your account verification documents have been received and approved by us.

  • Please note that we do not cover any charges/fees from your bank or payment provider. They are applied to each client, based on the amount withdrawn and according to the payment method.

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